Payment Methods

Last updated: January 26, 2026

Accepted payment methods
We accept Visa and Mastercard.

Authorization and charges
By placing an order, you authorize us to charge your selected payment method for the total amount shown at checkout. Your card issuer may place an authorization hold as part of normal payment processing. If a payment is declined or cannot be verified, the order may not be processed.

Prices, tax, and shipping fees

• Product prices displayed on the site include tax.

• We do not add additional tax at checkout.

• Shipping fees are shown at checkout based on your order total: orders $120 or more ship free; orders under $120 have a flat $15 shipping fee.

Fraud prevention and order review
To help protect customers and reduce unauthorized transactions, we may review orders and payment details. In some cases, we may request additional information to verify an order. If an order cannot be verified or appears unauthorized, we may cancel it and issue any approved refund to the original payment method.

Merchant Information
Store name: Dwelllatch
Company: YuZhou City WeiWu E-commerce Co., Ltd.
Business address: Room 1306, Building A, Diaoyue Times Square (Diaoyue Shidai Plaza), Yuwang Avenue, Yingchuan Subdistrict, Yuzhou City, Xuchang, Henan 461670, China.
Customer service phone: +86 182 0602 2229
Customer service email: info@dwelllatch.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)